Learners gain the knowledge, skills and behaviours required to become safe, confident and competent warehouse operatives.
Warehouse Operations
Understand how goods are received, stored, picked, packed and dispatched safely and efficiently.
Stock Control and Inventory
Support accurate stock movement, stock-taking and inventory control while helping to reduce mistakes and unnecessary waste.
Materials Handling Equipment
Develop an understanding of different types of materials handling equipment and the importance of using equipment safely and correctly.
Packing and Distribution
Prepare, pack and dispatch goods accurately while following customer, business and product requirements.
Health and Safety
Follow safe working practices, identify workplace hazards and understand the importance of effective risk procedures.
Customer Service and Teamwork
Communicate effectively, deliver a positive service and work successfully as part of a warehouse team.
Compliance and Industry Knowledge
Build awareness of the legislation, procedures and supply chain standards that apply within a warehouse environment.