Last updated: October 2025
SP Training is part of System People Ltd, and we are committed to protecting and respecting your privacy. This policy explains how we handle any personal information we collect from you or that you provide to us through our website www.sptraininguk.com.
1. Who We Are
SP Training is part of System People Ltd, a company registered in England and Wales. Our registered office address can be found on our website’s contact page.
System People Ltd is the data controller for the purposes of data protection law.
If you have any questions about this policy or your personal data, please contact us at:
info@sptraininguk.com
2. Information We Collect
We only collect information that you provide voluntarily when you:
- Submit an enquiry form
- Apply for a course or training programme
- Contact us by phone or email
The information we may collect includes:
- Your name
- Email address
- Telephone number
- Company name (if provided)
- Any other details you choose to include in your message
We do not collect personal data through automated means for marketing or profiling purposes.
3. How We Use Your Information
We use your personal data only for legitimate business purposes, including:
- Responding to your enquiries or requests
- Providing you with information about our training programmes or services
- Administering course bookings and communication
- Maintaining accurate business and administrative records
We do not sell or rent your personal data to anyone.
4. Website Analytics
Our website uses Clicky Analytics to help us understand how visitors use our site. Clicky collects anonymous usage information, such as pages visited, duration of visit, and referral source. This data does not include any personally identifiable information unless you choose to provide it.
For more details, you can review Clicky’s privacy policy here: https://clicky.com/terms/privacy
5. Cookies
Cookies are small text files placed on your device to help the site operate effectively. We use cookies only to support essential website functionality and to collect anonymous analytics data.
You can control or delete cookies through your browser settings if you prefer.
6. Legal Basis for Processing
We process your personal information based on:
- Legitimate interests – to respond to your enquiries and operate our business effectively
- Contractual necessity – where information is required to provide training or related services
7. Data Storage and Security
We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information.
Your personal data is stored securely within the UK and is only accessible to authorised personnel who need it to perform their job duties.
8. Sharing Your Information
We may share your personal information with:
- Relevant members of the SP Training and System People Ltd team
- Third-party service providers who help us operate our business (e.g. web hosting providers)
All third parties are required to respect your data and act in accordance with data protection laws.
We do not share your data outside the UK without ensuring adequate safeguards are in place.
9. Data Retention
We only retain your personal information for as long as necessary to fulfil the purpose it was collected for — for example, to respond to your enquiry or manage your course participation.
10. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw your consent (if applicable)
If you wish to exercise any of these rights, please contact us using the email address above.
If you are unhappy with how we handle your data, you can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
In Summary
SP Training (part of System People Ltd) only collects the information needed to respond to your enquiries and deliver our services. We never sell or misuse your data, and we take every reasonable step to keep it secure and confidential.